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Poster: scott_bernstein Date: Jan 28, 2010 3:30pm
Forum: etree Subject: Re: unable to upload -- Server (IO) Error

OK it turns out I *am* ready to upload something. I did CTRL+F5 on the upload page (firefox 3.6 on a PC) to insure a fresh (noncached) read of the page, and I'm currently (i.e. right now) getting the error with
moe2010-01-26.tlm170.flac24

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Poster: Administrator, Curator, or Stafftracey pooh Date: Jan 28, 2010 5:04pm
Forum: etree Subject: Re: unable to upload -- Server (IO) Error

hi scott,
rats nothing promising turning up in the logs.

and these are showing up like:
"Server (IO) Error"
again?
you are using the flash uploader, right? (it shows progress while uploading)

eventual attempts over and over again worked?
and this was all for upload failures for a new item, right?
(or were these failures with edit.php?)

thanks in advance for all the info and your continuing patience!
-t

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Poster: scott_bernstein Date: Jan 28, 2010 5:08pm
Forum: etree Subject: Re: unable to upload -- Server (IO) Error

Yes on all accounts -- flash loader w/progress, Server IO error, every other file gave me this error after the previous file worked successfully. The "every other file" error continued but was able to get them all up as long as I kept queuing them up with other files between!

Scott

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Poster: lost4good Date: Jan 29, 2010 8:30am
Forum: etree Subject: Re: unable to upload -- Server (IO) Error

I've been getting the same thing since yesterday as well

Firefox 3.1.0.17

Every other file is a server (IO) error

I also managed to get a complete up yesterday by reloading the failed files. Every time I'd reload the files, every other file I reloaded would fail again. Long process to get them all there :P

screen shot attached if that helps.

Thanks.

Brion

Attachment: ScreenHunter_01_Jan._29_11.36.gif

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Poster: scott_bernstein Date: Jan 29, 2010 8:38am
Forum: etree Subject: Re: unable to upload -- Server (IO) Error

Yep, the exact error I've been seeing, and the exact semi-painful solution I used, more than doubling my upload time.

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Poster: Administrator, Curator, or Stafftracey pooh Date: Jan 29, 2010 8:46am
Forum: etree Subject: Re: unable to upload -- Server (IO) Error

i am trying to track this down and fix...
-tracey

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Poster: lost4good Date: Jan 29, 2010 8:59am
Forum: etree Subject: Re: unable to upload -- Server (IO) Error

Thanks Tracy, much appreciated!!!

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Poster: Administrator, Curator, or Stafftracey pooh Date: Jan 30, 2010 12:45am
Forum: etree Subject: Re: unable to upload -- Server (IO) Error

should be fixed now!
(windows was not doing well w/ keepalive requests and uploading so i had to turn off keepalive for http uploading and editing which fixes it!)
-tracey, archive staff

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Poster: kenna9x Date: Mar 24, 2011 7:02pm
Forum: etree Subject: Re: unable to upload -- Server (IO) Error

Could you please guide me in detail how to fix it, Tracey? I ran into the same problem with my local site using flash upload. My email is supernak9x@gmail.com

Thanks.



This post was modified by kenna9x on 2011-03-25 02:02:17

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Poster: scott_bernstein Date: Feb 1, 2010 2:03pm
Forum: etree Subject: Re: unable to upload -- Server (IO) Error

Yes that seems to have fixed it! I'm back to 100% success rate on uploads. Thanks so much!!!

Scott

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Poster: Administrator, Curator, or Stafftracey pooh Date: Feb 1, 2010 2:04pm
Forum: etree Subject: Re: unable to upload -- Server (IO) Error

woot / yay!
thanks for bearing with us and for the v. good error reporting!
--tracey

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Poster: scott_bernstein Date: Feb 1, 2010 2:06pm
Forum: etree Subject: Re: unable to upload -- Server (IO) Error

Error reporting is one thing I know how to do well. I'm a development manager (and ex-developer) myself, so I know what's important to file in a bug ticket. ;-)

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Poster: lost4good Date: Feb 1, 2010 4:53am
Forum: etree Subject: Re: unable to upload -- Server (IO) Error

Thanks so much for all your work here Tracey.

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